A Faster Way to Contact AdWords Support
Google now offers an enhanced level of customer support for some of its top AdWords advertisers and are now testing a new support option that allows its Customers to contact an AdWords Specialist by phone with just the click of a button. Google pays for the call and even do the dialing — all you need to do is pick up the phone and talk.
This option is available in the ‘Help Center’ via the ‘Contact Us’ link within the Adwords account. After clicking ‘Contact Us,’ follow the prompts to identify your concern. You’ll then be offered the option to speak directly to an AdWords Specialist by entering your contact phone number and clicking ‘Call.’ When your phone rings, answer it; you’ll hear ringing on the line as they connect you directly to the AdWords support team.
This service is completely free to users; as Google pays all local and long distance charges. AdWords Specialists are available by phone Monday - Thursday, from 7 a.m. to 7 p.m. PST (U.S.), or on Friday, from 7 a.m. to 6 p.m. PST (U.S.).
Hunter Jackson Said,
June 29, 2008 @ 9:59 am
It’s about time that google started offering support for adwords!
Web Design Indiana Said,
July 3, 2008 @ 9:38 am
Its nice that they added this ability but the customer care people still can’t really help you if google banned you. They just said check the webmaster guidelines.
Bowtrol Colon Cleanser Said,
July 3, 2008 @ 9:40 am
Yeah Web,
And on top of that they even told me that if I were to find out what it was I did wrong and fix it they still couldn’t reactivate my account. I like working with Yahoo sooooo much better.
Bowtrol Colon Cleanser Said,
July 3, 2008 @ 9:41 am
The customer care people are still pretty unhelpful. They even told me that if I were to find out what it was I did wrong and fix it they still couldn’t reactivate my account. I like working with Yahoo sooooo much better.
Make Money Online Said,
August 14, 2008 @ 1:47 pm
Great! The whole Google company has contact issues, in the sense that none of them want to be contacted. If you’re lucky you might find email support, but good luck with an address or phone number!
Techno Samrat Said,
September 21, 2008 @ 10:27 am
Is it available for people in India or only for US??
ACHoffman Said,
April 28, 2009 @ 11:07 pm
This option is great to use. For sure, the customers will feel great by the service of google. The option of dialing the phone will give quicker satisfaction and the business will grow on demand.
search engine optimizing services Said,
December 24, 2009 @ 11:52 am
Thats a great and impressive improvement in the customer support, i think this should be done for e commerce based websites online for the fastest communications
best cricket phones Said,
January 22, 2010 @ 6:11 pm
you are because one of the major reason is that ecommerce gain much preference and profit online and in this case Google also get the same amount of profit ratio.
Rapid Share Said,
February 24, 2010 @ 2:13 am
the post is a bit out of date already… I wonder were there any further implementations to this issue?
the bachelor season 14 episode 7 Said,
February 26, 2010 @ 3:36 pm
The option of dialing the phone will give quicker satisfaction and the business will grow on demand.